Privacy Policy

MicrocosmWorks recognizes that privacy is of great importance to everyone. To learn more about our privacy practices, please review the policy below. This privacy policy will inform you as to how we look after your personal data when you visit/pay our website (www.microcosmworks.com) and tell you about your privacy rights and how the law protects you. MicrocosmWorks is the controller and responsible for your personal data (collectively referred to as, “we”, “us” or “our” in this privacy policy). 

 The privacy statement was last updated on 31/10/2021.

1) What informations we may collect about you

  • Identity Data includes first name, maiden name, last name, marital status, title, date of birth and gender.
  • Contact Data includes address, email address and telephone numbers.
  • Financial Data includes bank account and payment card details.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data includes your interests, preferences, feedback and survey responses.
  • Usage Data includes information about how you use our website, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

2) How we use your personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract, we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.
  • To send invoices and payment requests for money owed to us by you.
  • To provide better user experience, troubleshoot, and maintain our website.
  • To evaluate website performance, including most visited parts and frequency of visits.
  • To sign you up for our services with the registration of your details.
  • To validate your use of our services.
  • To contact you and respond to your queries about our services.
  • To evaluate your application for a job posted by us.

3) How do we secure your information?

We are a service company that is only successful due to trust in our company, in our customers and vice versa. Thus the protection of your personal data is a very important and special concern for us. We handle the data you provide carefully and conscientiously. Collection, processing, and use of your data only proceeds in the context of the legal provisions, or in the case of your explicit consent. Your personal data and the personal data of others that you provide us with, will not be sold, rented, or disclosed to third parties for other commercial reasons, such as for marketing purposes. Personal data consists of individual details about your personal or factual circumstances. The safety and protection of your personal information are critical for our business operations. We have put in place a host of security measures including data encryption. That being said, despite the reasonable measures undertaken by us to protect your information, internet transmissions, computer systems, and wireless connections are susceptible to vulnerabilities [For the Attention of European Economic Area Residents]Our data practices comply with GDPR requirements. Your use of our services involves the transfer of your personal information to countries outside the EEA to third parties. The data protection standards applicable in these countries differ from those of the EEA. Our service providers are primarily located in the US, UK, Australia, and Asia. We use Standard Contractual Clauses to safeguard the transfer of data outside the EEA.

 

4) Disclosure of your personal information

4.1 MicrocosmWorks LLP may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

4.2 MicrocosmWorks LLP  may disclose your personal information:

(a) to the extent that MicrocosmWorks LLP  is required to do so by law

(b) in connection with any on-going or prospective legal proceedings

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)

(d) to the purchaser (or prospective purchaser) of any business or asset that MicrocosmWorks LLP  are (or are contemplating) selling and

(e) to any person who MicrocosmWorks LLP  reasonably believes may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

4.3 Except as provided in this policy, MicrocosmWorks LLP will not provide your personal information to third parties.

 

5) Cookies Management

We and our partners use multiple technologies to collect and store information so you can continue using our services conveniently. It includes the use of cookies, pixels, and other tracking technologies. The text in a cookie contains essential information in the form of a string of numbers and letters that uniquely identify your computing device. In certain cases, it may store other information too. Our use of Cookies and similar tracking technologies – MicrocosmWorks LLP uses cookies and similar technologies for several purposes such as:

  • Storing your preferences and settings – Settings that enable our website optimally and as per your preferences.
  • Security – We use cookies to ensure the security of our website and services.
  • Analytics – We use cookies and other identifiers to count the number of site visits and unique visitors to improve the efficiency of our website. Such data is also used for load balancing which ensures that our website is up and running at all times.

6) What are your rights?

Your personal information belongs to you. You have the right to access, correct, delete or transfer your information possessed by us. You also have the right to object to the way your information is processed. You can withdraw consent ou have provided us to use your personal information. You can object to the way we use your information to improve our services. However, there are certain limitations in cases where we have legal requirements to process your personal information.

 

7) Your Consent

By using the Website and/or providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information according to this Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

 

8) Inquiries, Concerns and Grievances

Should you have any concerns, grievances or issues with the use of the Website, the products sold, any related services, or this Privacy Policy, you can write to [email protected].