MicrocosmWorksInovasi dan Seni Bina Kosmos Digital
TentangHubungi
MicrocosmWorksMemperbaharui dan Merangka Kosmos Digital

Menyampaikan penyelesaian IT yang penting. Kami bersemangat tentang teknologi, keselamatan, dan membantu perniagaan berkembang melalui infrastruktur IT yang boleh dipercayai dan inovatif.

[email protected]
+91 7011868196
New Delhi, India

Pusat Pertumbuhan AI

AI HubInovasi PermulaanPemecut Perusahaan

Penyelesaian

Semua PenyelesaianAplikasi Kesihatan & KecergasanPlatform Video AIPembangunan Ejen AI

Sumber

WawasanPanduan IndustriPelan Tindakan Kes PenggunaanCorak Seni BinaKajian Kes

Syarikat

Tentang KamiHubungiKerja Kami

Perkhidmatan

Perundingan DigitalInfrastruktur AwanPembangunan SaaSPembangunan AITeknologi Video
Pembangunan ERPPenyesuaian ZohoPembangunan OdooIntegrasi SalesforcePembangunan CRM Tersuai
Integrasi QuickBooksPenyelesaian IoTPembangunan Blockchain
Perundingan Keselamatan SiberSokongan IT - L3

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Dasar PrivasiTerma Perkhidmatan
Solusi CRM Berkuasa AI

CRM Kustom dengan Pembolehan AI

Bina CRM yang berfikir ke hadapan. Solusi CRM berkuasa AI kustom kami menggabungkan kecerdasan perniagaan mendalam, analitik prediktif, dan automasi pintar untuk mengubah setiap interaksi pelanggan menjadi peluang pertumbuhan.

Dikemas kini terakhir June 3, 2026

Mulakan Projek AndaLihat Kajian Kes
CRM Kustom dengan Pembolehan AI
5+
CRM Implementations
10
AI Features
24/7
AI Engagement
6-Step
Process

Perkhidmatan Utama

Pembangunan CRM kustom dengan integrasi AI yang mendalam pada setiap lapisan

Custom CRM Architecture & Development

Custom CRM Architecture & Development

We build CRM platforms from the ground up: modular, API-first, and designed for your exact workflow. No compromises, no workarounds, no forcing your process into someone else

Modular Microservices Architecture
Custom Entity & Relationship Design
Workflow Engine Development
API-First Design for Integrations
Multi-Tenant Support for SaaS
White-Label Capabilities
AI-Powered Lead Intelligence

AI-Powered Lead Intelligence

Turn raw leads into actionable opportunities. Our AI models analyze behavioral signals across dozens of touchpoints to score leads, predict deal outcomes, detect churn risk, and route opportunities to the right rep at the right time.

AI Lead Scoring (50+ Signals)
Predictive Deal Forecasting
Customer Churn Prediction
Communication Sentiment Analysis
Intelligent Lead Routing
Opportunity Prioritization Engine
Conversational AI & Chatbot Integration

Conversational AI & Chatbot Integration

Deploy AI-powered chatbots that qualify leads, answer questions, book meetings, and resolve tickets:24/7, across every channel. Trained on your company

GPT/LLM-Powered Chatbots
Omnichannel Chat Orchestration
Automated Ticket Creation & Routing
Knowledge Base Q&A with RAG
Voice Assistant Integration
Conversational Analytics
Intelligent Automation & Analytics

Intelligent Automation & Analytics

Automate the busywork that kills sales productivity. AI handles follow-up sequences, email drafting, meeting scheduling, and pipeline reporting: while providing predictive analytics that tell you where to focus your energy.

Predictive Pipeline Analytics
Automated Follow-Up Sequences
AI-Assisted Email Composing
Smart Meeting Scheduling
Revenue Forecasting with Confidence
Customer Health Scoring

AI yang Menggerakkan Setiap Interaksi

Setiap ciri dilatih berdasarkan data anda dan terus meningkat daripada penggunaan sebenar

AI-Powered Lead Scoring

ML models analyze 50+ behavioral signals to predict conversion likelihood and prioritize rep outreach

AI Cold Calling Engine

Intelligent call scheduling, AI-generated talk tracks, real-time objection handling, and call outcome prediction

AI Lead Messaging

Automated personalized outreach across email, SMS, WhatsApp, and LinkedIn with optimal send-time prediction

AI Lead Warmup

Progressive nurture sequences that intelligently engage cold leads with personalized content and behavioral triggers

AI Survey & Feedback

AI-generated qualification surveys with dynamic branching, sentiment analysis, and automated lead routing

Predictive Deal Forecasting

Time-series ML models that forecast pipeline value, deal probability, and revenue with confidence intervals

Chatbot Integration

LLM-powered chatbots for 24/7 lead qualification, FAQ resolution, meeting booking, and seamless human handoff

Sentiment Analysis

Real-time NLP analysis of all customer communications to detect satisfaction shifts and flag at-risk accounts

Voice AI Integration

Voice-to-CRM data entry, automatic call summarization, action item extraction, and real-time coaching

Smart Recommendations

Next-best-action engine that suggests the optimal next step for every opportunity based on historical patterns

Timbunan Teknologi

Timbunan teknologi mengutamakan AI yang menggerakkan CRM kustom anda

Ai_Ml

🧠
TensorFlow
🔥
PyTorch
📊
scikit-learn
🤗
Hugging Face
🔗
LangChain

Backend

🟢
Node.js
🐍
Python (FastAPI)
🔵
Go
🟣
.NET Core

Frontend

⚛️
React
▲
Next.js
🟢
Vue.js
TS
TypeScript

Databases

🐘
PostgreSQL
🍃
MongoDB
🔴
Redis
🔍
Elasticsearch

Cloud_Ai

☁️
AWS SageMaker
🔷
AWS Bedrock
🔵
Azure OpenAI
☁️
Google Vertex AI

Proses Pembangunan Kami

Daripada pemetaan proses jualan kepada pelancaran CRM berkuasa AI

01

Sales Process Mapping

Deep-dive into your sales funnel, lead sources, qualification criteria, and conversion patterns

02

CRM Architecture Design

Design the data model, workflow engine, AI model requirements, and integration architecture

03

Core CRM Development

Build the CRM foundation: contacts, deals, pipeline, activity tracking, and reporting

04

AI Model Training

Develop and train lead scoring, forecasting, and NLP models on your historical data

05

Testing & Calibration

End-to-end testing, AI model accuracy validation, and user acceptance testing

06

Launch & Continuous Learning

Production deployment with AI models that improve continuously from real usage data

Industri yang Kami Beri Khidmat

Menyampaikan solusi CRM berkuasa AI merentasi pelbagai sektor

SaaS & Technology

Lead Scoring
Product Usage Tracking
Churn Prediction

Financial Services

Client Portfolio Management
Compliance Tracking
Onboarding

Real Estate

Property Listings
Agent Management
Deal Pipeline

Healthcare

Patient Relationship Management
Referral Tracking
Scheduling

E-commerce & Retail

Customer Segmentation
Order History
Loyalty Programs

Media & Advertising

Campaign Tracking
Client Management
Media Planning

Professional Services

Project CRM
Time Tracking
Client Billing

Telecommunications

Subscriber Management
Service Ticketing
Contract Management

Soalan Lazim

Kos CRM tersuai bergantung pada ciri, pengguna, dan integrasi. CRM asas bermula dari $20,000. CRM berciri penuh dengan automasi, analitik, dan aplikasi mudah alih berharga antara $50,000 hingga $200,000+.

CRM asas dengan pengurusan kenalan dan penjejakan tawaran mengambil masa 2 hingga 3 bulan. CRM penuh dengan automasi, pelaporan, integrasi, dan akses mudah alih mengambil masa 4 hingga 8 bulan.

CRM tersuai masuk akal apabila alatan sedia ada memerlukan tambahan yang mahal, apabila proses jualan anda unik, atau apabila anda memerlukan integrasi ketat dengan sistem proprietari. CRM tersuai menghapuskan kos pelesenan setiap pengguna apabila anda berskala.

Ya. Kami telah membina CRM untuk hartanah, pengambilan pekerja, penjagaan kesihatan, pendidikan, dan perkhidmatan B2B. Setiap CRM direka berdasarkan aliran kerja, terminologi, dan keperluan pematuhan khusus industri.

Ya. Kami membina aplikasi mudah alih CRM asli dan merentas platform yang disegerakkan dengan aplikasi web. Ciri mudah alih termasuk pencarian kenalan, kemas kini tawaran, log aktiviti, dan pemberitahuan tolak.

Ya. Kami mengintegrasikan CRM tersuai dengan platform e-mel, sistem telefon, perisian perakaunan, alatan pemasaran, dan sistem ERP. Kami membina integrasi masa nyata dan kelompok berdasarkan keperluan anda.

Bersedia Membina CRM Berkuasa AI Anda?

Hentikan kehilangan petunjuk akibat tindakan susulan yang perlahan dan jangkauan generik. Mari kita bina CRM yang menggunakan AI untuk menggerakkan setiap petunjuk dari permulaan hingga penukaran dengan kecerdasan dan kelajuan.

Hubungi KamiLihat Kajian Kes