관리형 클라우드 서비스

MicrocosmWorks provides managed cloud services across AWS, Azure, GCP, and DigitalOcean, offering unified monitoring, security management, cost optimization, and incident response regardless of which cloud platform you use.

Managed cloud services are available at $15-$35/hour, structured as monthly retainers that scale with your environment size and SLA requirements, covering 24/7 monitoring, maintenance, security, and cost optimization.

MicrocosmWorks offers tiered SLAs with response times ranging from 15 minutes for critical production issues to 4 hours for low-priority requests, with options for 24/7 or business-hours coverage based on your operational needs.

Yes, we manage Kubernetes clusters on EKS, AKS, and GKE including version upgrades, node scaling, security patching, Helm chart management, monitoring, and cost optimization across any major cloud provider.

Our incident response process includes automated alerting via PagerDuty or Opsgenie, defined escalation paths, root cause analysis within 24 hours of resolution, and post-incident reviews with remediation action items to prevent recurrence.